Privacy Policy

Consent

At Craig's Air Conditioning, Inc., we hold your privacy in the highest regard. Our commitment is reflected in our adherence to laws and regulations governing the collection and use of personal information. By accessing and using our website, https://www.craigsair.com, you are agreeing to the terms of this Privacy Policy and our use of cookies to optimize your experience.

Please be aware that our website might feature links to third-party sites and services, each with their distinct privacy policies. This Privacy Policy pertains exclusively to our website. Craig's Air Conditioning, Inc. is not accountable for third-party site privacy practices.

Data Collection and Use

  • Site Analytics: We gather data related to your browser, network, device, web pages you accessed before visiting our site, and your IP address. This helps us glean insights into site traffic and service improvements. This data is shared with Squarespace, our website analytics provider, and Google.

  • User Submissions: Should you submit a review, we may display your name alongside the review, which may be edited for clarity. Any other information provided through service forms remains confidential.

  • Forms: Filling out a form leads to the collection of specific information to cater to your request. This might encompass your street address, email, name, and contact number. This information is shared with Squarespace for site functionalities and with Google for data storage.

  • Third-Party Fonts: We utilize Google Fonts and Adobe Fonts for optimal site display. These entities might access information about your browser, network, device, pages you're viewing, and your IP address.

Data Retention

We store personal information only as long as it's vital for service delivery or future service enhancement. During its retention, we employ commercially viable measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. However, it's essential to recognize that no electronic storage method is entirely foolproof, so absolute data security cannot be assured.

Children's Privacy

Our platform is not designed for children under the age of 13. We are not in the practice of deliberately collecting data from children. If you suspect that we have inadvertently gathered data about a child, we urge you to get in touch with us.

Updates

We might make occasional amendments to our Privacy Policy. Significant changes will be communicated to our users through our site or email.

Effective Date: 22 December 2022
Last Updated: 15 September 2023